Support

Need help with Rally Cap Club?

We’re here to help with bugs, account issues, billing questions, and feature requests.

Contact Support

Email: appsupport@rallycapclub.com

Phone: 251.402.5674

Mailing address:

Rally Cap Club

640 Taylor St

Suite 1200 PMB 1035

Fort Worth, TX 76102

USA

Support hours: Mon–Fri, 9am–5pm CT

Typical response time: We aim to respond within 1–2 business days.

Report a bug

When you email us, including these details helps us resolve issues faster:

App version ([e.g., 1.0.0])
Device model ([e.g., iPhone 15])
iOS version ([e.g., iOS 17.4])
What you expected vs. what happened
Screenshots/screen recording (if possible)

FAQs

I can’t log in / I forgot my password

Use the “Forgot password” link in the app, or email us at appsupport@rallycapclub.com.

The app is crashing or not loading

Try updating to the latest version, restarting your device, and checking your network connection. If the issue continues, contact us with the details above.

How do I request a feature?

Email appsupport@rallycapclub.com with subject line: “Feature request”.

Subscriptions & billing

Manage or cancel a subscription:

Subscriptions are managed through your Apple ID in iOS Settings → Apple ID → Subscriptions.

Billing questions:

If you’re seeing unexpected charges or need help identifying a purchase, contact us at appsupport@rallycapclub.com with your receipt information (if available).

Privacy & data requests

Data requests (access/delete): Email appsupport@rallycapclub.com with subject line “Privacy request” and we’ll help you.

If your app supports account deletion, add:

Delete your account: You can delete your account in the app under [Settings → Account → Delete Account]. If you can’t access the app, email appsupport@rallycapclub.com for assistance.

Legal

Company: Rally Cap Club

Support

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